Data Protection & Privacy
At First Safety Solution, we are committed to protecting your privacy and handling your personal information responsibly and securely.
Any personal information you provide to us will be processed lawfully and in accordance with applicable UK data protection laws and regulations.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information will only be shared where necessary to deliver our services, process payments, or comply with legal obligations.
Information We Collect
The types of personal information we may collect include:
- Name
- Email address
- Telephone number
- Company name
- Address details
- Training or consultancy enquiry information
- Any other information voluntarily submitted through contact forms or enquiries
This information is collected for customer service, consultancy support, training bookings, and communication purposes.
How We Use Your Information
First Safety Solution may use your information for the following purposes:
- To respond to enquiries and provide requested services
- To manage consultancy projects and training bookings
- To process payments and invoices
- To improve our website and customer experience
- To maintain internal business records
- To provide customer support and follow-up communication
- To send service updates or important information related to bookings
- To send marketing communications where consent has been provided
You may opt out of marketing communications at any time by contacting us directly.
Payment Information
Where payments are processed online, payment details are handled securely through trusted third-party payment providers. First Safety Solution does not store sensitive payment card information on our servers.
Data Security
We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Our systems, website, and data storage methods are designed to maintain the confidentiality and security of your information.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website functionality.
You may choose to disable cookies through your browser settings; however, some website features may not function correctly as a result.
Third-Party Links
Our website may contain links to third-party websites. First Safety Solution is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any external websites they visit.
Your Rights
You may request access to the personal information we hold about you and request corrections where necessary.
You also have the right to request that we delete your personal data where legally applicable.
To make any privacy-related request, please contact us using the details provided on our website.
Changes to This Privacy Policy
First Safety Solution reserves the right to update or amend this Privacy Policy at any time. Any updates will be published on this page.
Continued use of our website following changes to this policy indicates your acceptance of those changes.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact: First Safety Solution
You can contact us through the contact form available on our website for any privacy or data protection enquiries.